Welcome to the Universal Tech Appliances. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you make a purchase, register an account, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and payment details.
• Non-Personal Information: We may collect non-personal information, including but not limited to your browser type, IP address, and the pages you visit on our website. This data helps us understand how visitors use our site and improve our services.

2. How We Use Your Information

We use your information for the following purposes:

• Processing Orders: To process your purchases, manage your account, and provide customer support.
• Communication: To communicate with you about your orders, respond to your inquiries, and send you information about our products and services.
• Improvement of Services: To analyze website usage and improve our offerings, ensuring a better shopping experience for our customers.
• Marketing: With your consent, to send you promotional emails about new products, special offers, or other information we think you may find interesting.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties for the following reasons:

• Service Providers: To perform functions on our behalf, such as processing payments, delivering orders, and managing customer support.
• Legal Compliance: To comply with legal obligations, respond to lawful requests, or protect the rights, property, or safety of our company, our customers, or others.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request that we correct any inaccuracies in your personal information.
• Deletion: Request that we delete your personal information, subject to certain legal requirements.
• Opt-Out: Opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide by and be bound by the modified policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Universal Tech Appliances
 Mtwapa Kenya
Email: universaltechelectronicskenya@gmail.com
Phone: +254 716 189568

Thank you for choosing Universal Tech Appliances. We value your privacy and appreciate your trust in us.